Experience
September 2021 – Current
Senior Project Manager / Full-time / CareFirst BlueCross BlueShield / Owings Mills, MD
Spearheads Senior Project Manager role for multiple projects; cross-functionally leads and manages departments/vendors, program/project design, gap analysis, fiscal budgets, timelines, project charters/meetings, implementation plans, stakeholder KPI/communications/analysis, and risk management.
June 2017 – September 2021
Project Manager / Contractor / Aflac / Columbus, GA
Spearheads Senior Project Manager role for multiple projects; cross-functionally leads and manages departments/vendors, program/project design, gap analysis, fiscal budgets, timelines, project charters/meetings, implementation plans, stakeholder KPI/communications/analysis, and risk management.
Led a project for a client to improve the quality of Claims decision making to meet the regulatory compliance of 98% and ignited business growth as a critical member of the Executive Team driving revenues by 225% from $40 million dollars to over $ 130 million dollars.
Drove client's Federal and State regulatory compliance to 96% by moving emails from an existing platform to Salesforce Marketing Cloud thereby addressing gaps with Policyholder Electronic Communications.
Cut costs by $1.8 million dollars; orchestrated the migration of the existing marketing platform to a more robust solution delivered by an external vendor which enabled client's need for a solution to inhouse customizable marketing assets.
November 2017 – May 2017
Project Manager / Contract / Airlines Reporting Corporation / Arlington, VA
Led two very large multi-year efforts to move existing applications from Legacy systems to modern systems for two modules: Agencies and Carriers.
January 2014 – November 2014
Project Manager / Contract / Virgin America / Noida, India
Migrated Virgin America airline website (Internet Booking Engine), kiosks and sub-applications to Sabre.
March 2010 – December 2013
Project Manager / Contract / Sabre Corporation / Noida, India
Orchestrated a highly successful cost savings project for Sabre to migrate the then-existing MVS applications to Linux based Systems.
Pioneered project scope, schedule, cost, migration strategy (function point methodology), technology analysis, plan, compliance, cross-functional leadership, system testing, workflow analysis, and stakeholder communications.
FEBRUARY 2004 – FEBRUARY 2010
Project Lead / Full-time / Fidelity Investments / Boston, Raleigh, Chennai, Gurgaon
Automated Correspondent transmissions thereby reducing the manual effort by 90%, and cost-saving of $250,000 per year.
Led multiple data migration projects for correspondent firms for which Fidelity provided the clearing services.
Cross-functionally collaborated with business partners/analysts for mapping of financial data of a correspondent firm prior to migration to the Fidelity platform.
Gained knowledge of Capital Markets, Order Room, Brokerage Operations, Money Markets and Portfolio Management, Trading of Securities in Secondary Markets.